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Our Commitment to You

Our Commitment to Care 

  1. Clients are served without regard to age, race, income, nationality, religious affiliation, disability, or other arbitrary circumstances.
     

  2. Client information is held in strict and absolute confidence. Releases and permissions are obtained appropriately. Client information is only disclosed as required by law and when necessary to protect the client or others against imminent harm.
     

  3. Because we do not financially benefit from any decision you make, clients are able to receive the answers they need in a pressure-free environment. 
     

  4. Clients are treated with kindness, compassion, and in a caring manner.
     

  5. Medical services are provided in accordance with all applicable laws, and in accordance with pertinent medical standards, under the supervision and direction of a licensed physician.
     

  6. Clients receive evidence-based medical information about pregnancy, fetal development, lifestyle issues, and related concerns.
     

  7. All of our advertising and communication are truthful and honest and accurately describe the services we offer.
     

  8. ​We do not perform or refer for abortions, however, we are committed to providing evidence-based and medically sourced information about abortion procedures and associated risks, empowering you to make decisions with all the facts.
     

  9. We provide a safe environment by screening all volunteers and staff interacting with clients.
     

  10. We are governed by a board of directors and operate in accordance with our articles of incorporation, by-laws, and stated purpose and mission.
     

  11. We comply with applicable legal and regulatory requirements regarding employment, fundraising, financial management, taxation, and public disclosure, including the filing of all applicable government, reports in a timely manner.
     

  12. All of our staff, board members, and volunteers receive appropriate training to uphold these standards.

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First Step Women's Center

Get in Touch

Hours

QUICK LINKS

Monday: 9am-4:30pm

Tuesday: By phone only

Wednesday: 11am-4:30pm

Thursday: 9am-4:30pm

Friday: Closed

First Step Women's Center in Springfield, Illinois is committed to providing you with everything you need to make an informed pregnancy decision. We believe women and men have a right to get evidence-based information from a resource that will not profit from the choices and pregnancy decisions they make. All our services are free and confidential. 

Please note that we can only provide telehealth services to individuals located in Illinois and can provide a state ID. If you do not have a license or identification that shows you are an Illinois resident, we can still provide in-person care at no cost to you.

 

First Step Women's Center is a 501(c)(3) non-profit in the state of Illinois. The information on this site is for educational purposes only and should not be substituted for medical or legal advice. We are committed to protecting your health information. Please be aware that communicating via unencrypted text messaging or messaging services has some level of risk of being read by a 3rd party. While we do not provide or refer for abortion services, we can answer your questions about side effects, what to expect, and more. Contact us to learn more. We proudly serve in Springfield, Farmingdale, Sherman, Riverton, Buffalo, Cantrall, IL and the surrounding areas.

Terms of Use & Privacy Policy 

© 2025 - First Step Women's Center - All Rights Reserved

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